Security for Managed Service Provider
Managed Service Providers (MSPs) who monitor and manage their clients’ IT Network have to ensure that the security they offer their clients is top-notch. The threat to IT firms and their business, especially on MSPs is at an all-time high and it is only going to increase.
The roadblock or the obstacle here can be that having and managing a Business Continuity Plan, having a Disaster Recovery Plan and in addition to effortlessly managing the routine IT task of your customers can be very daunting and overwhelming. Businesses that have a lean IT Team may find it especially difficult to handle these efficiently. And these are not things you should be ignoring since these acts as a strong defense system against today’s alarming threats.
If you are a large MSP with many employees employed under you, there are chances you have a full-fledged team for each Department. But if you are a small and medium-sized MSP, which serves similar clients, in order for you to scale and offer your customers the best, you’ll need extra hands.
But extra hands do not necessarily mean extra costs. If the ROI you get on such important investments is high then you are bound to grow and you should invest. For you to scale and build an empire inspite of being an SMB MSP, you could try your hand at outsourcing.
If you want to outsource but are afraid of how your customers react, then you can go for White Label Managed IT Services.
Security is more important than ever. Can you as an MSP offer that?
Since employees are not bound to the four walls of an office anymore, on-premise security measures will not be applicable to companies that have remote employees.
Considering the number of threats that keep rising every day, people have to up their game and skills both. Managed IT Services Providers that assist MSPs globally are prone to hire engineers that keep themselves updated with the latest technological advances. Being an MSP, you should also take active steps to ensure that the team is always updated with the latest technical know-hows and advances.
As MSPs and their customers are all moving towards cloud, the need for on-premises servers and hardware is getting redundant. People have started spending more on the cloud since that is more convenient and is also secure.
If you are an MSP that is aiming at scaling, then you should consider moving to the Cloud since that is the future. The Cloud offers enhanced security, scalability, flexibility and added features. Most of which is not possible if you have your systems on-premises.
MSPs need to be more secure than ever as Rob Joyce, a senior NSA cybersecurity official, stated that Managed service providers make attractive targets for malicious actors to scale their attacks.
MSPs are “essential” to hundreds of businesses around the world, according to the Australian Cyber Security Centre, making them an ideal target for cybercriminals and state-sponsored hackers.
These organizations have urged MSP customers to make sure their contracts stipulate that their MSP implements the measures and controls outlined in the advisory, which included deploying mitigation resources to protect initial compromise attack methods such as vulnerable devices, internet-facing services, brute force and password spraying, and phishing.
What you as an MSP can do
Always keep an eye out for methods and software that help implement strong security. On the cloud, you can opt for Microsoft 365 services which can help you with it.
- They have Advanced Threat Protection features and Data Loss Prevention features that are aimed at securing an enterprise in its entirety. By accessing the global admin console, you can even create and push security policies as per your liking. You can buy a Premium tenant level feature and implement those across all the basic and standard licenses as well.
- Implementing strict passwords policies to save your network from password attacks
- Deploy strong firewalls
- Data Encryption
And anything and everything that helps strengthen your IT Network and your customers’ IT too.
About Infrassist:
Infrassist Technologies Pvt. Ltd. is a white-label partner for MSPs (Managed Service Provider) and we assisting them in Managing their IT Services. MSPs can focus on their core business while we help them scale up by taking up their routine tasks.
