You tried to backup a company file, but QuickBooks restore failed. It is quite common to get the QuickBooks restore failed error. You will see different messages like invalid format, can’t delete log files, etc. This error can occur while you’re restoring a backup. There are many causes. This article will address the possible causes of this error and how to eliminate it.
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Related article — QuickBooks Error 2107
The Error: Why Restore Failed
- You may get an error message.
- Your file name may contain special characters
- The company file is corrupted or damaged.
- You made the backup using a different QuickBooks version to the one you’re trying to restore.
- You’re trying to save an incorrect backup.
How to fix the QuickBooks Backup Recovery Failed Problem
Follow these steps to ensure your backup is restored correctly
Step 1. Remove Special characters from QBB file name
Special characters may be found in your file name. To change it, right-click on it and select Rename. You can remove the special characters and then retry to restore a backup.
Step 2. Avoid Same File Names
QuickBooks will overwrite an existing file if you name a new one and it already exists. This will cause an issue, and QuickBooks qbb files won’t be restored. This is why you should make sure the file name doesn’t look exactly like an existing one and choose No to prevent it from being overwritten.
Step 3. Step 3.
You can access the company file by moving it to a different location. This will eliminate any errors that may have been caused by damaged company files and fix any failed backup restores.
Step 4. Step 4.
It is possible to restore a backup in the same QuickBooks version, or a later version. A backup cannot be restored in an older version. You must ensure that you are using the correct version of QuickBooks to resolve the restore failed issue.
Step 5. Step 5.
- If you get error messages 600 and 832, your company file could be compromised. You can fix your company’s file using the Verify & Rebuild Data tool.
- Click the menu and then find Tools. Then select the Rebuild option.
- After the tool finishes, close it and click OK.
- Then, open the menu and choose Verify.
- Start the tool to repair any damage.
Conclusion
We’ve made it easy for you to resolve the QuickBooks restore failed issue. If the problem persists, you can contact our technical support team to have it resolved.
