QuickBooks, without any doubt, is the most advanced accounting software for the accounting needs of businesses. The software helps in paying bills, creating invoices, and preparing tax returns. In addition, it helps in the management of expenditure & revenue along with taking care of the financial condition of the company. This software also consists of various errors that disrupt users’ work. One of the common errors is ‘QuickBooks error code 15221’. So, without wasting much time let’s discuss QuickBooks Error Code 15221 and see how we can fix it.
This error may interrupt users’ work and stops them from working on the QuickBooks software. This error is also triggered when someone tries to update the financial management software on QuickBooks.
What triggers Error Code 15221 on QuickBooks?
Below are a few circumstances that trigger this QuickBooks Error Code 15221. Every user must check out the reasons causing this Error.
- The digital signature present is not compatible with browsers.
- In addition, the files present in QuickBooks are corrupt.
- Improper setting of the Internet Explorer.
- Blockage in performing updates due to improper security program or firewall setting.
Solutions Steps to Troubleshoot QuickBooks Error Code 15221
Check out these quick methods in order to resolve the QuickBooks error 15221:
Step 1: Update the QuickBooks software
The first and foremost solution for fixing QuickBooks Error Code 15221 is updating the QuickBooks desktop to the latest release. This is because, after every period, there is a new update, error fixes, and tools. To update it, follow the following steps:
- First, click on the icon of QuickBooks present on the desktop.
- Then, go to “help.”
- Then, click on Update QuickBooks.
- Next, a list will pop up, selecting the correct version of the software.
- Now, click on the Update option, and when it is updated, restart the system.
Step 2: Now, install the Digital Signature Certificate
- Firstly, close the QuickBooks software and then navigate to C::\Program File\Intuit\QuickBooks.
- Then search for QBW32.exe and click on “Properties.”
- Next, click on Digital Signature & make sure to choose Intuit Inc.
- Then tap on Details.
- Now, click on “View Certificate” present on the page named “Digital Signature Details.”
- Then, click on the “Install Certificate” tab.
- It will show a finished text; click on “Next.”
- Then, select Finish and restart your system & open QuickBooks.
- Lastly, download the Update.
Step 3: Update Windows on your system
Updating the Windows is crucial as QuickBooks does not work on outdated windows. To update the windows, follow the step:
- First, click on “Start” and type Update.
- Then, choose the option “Windows Update.”
- Next, click on “Check for Updates.” The availability of recent Updates will show up.
- Then, if any update is present, select “Install.”
- Lastly, restart the system and see that QuickBooks Error Code 15221 is no longer present.
Step 4: Putting Intuit URL as Trusted Website
- Open the “Run Window”
- Then, type “Internet Explorer” and press the “enter” button.
- Then, click on the Icon, which looks like a gear. Finally, click on “Internet options.”
- Next, select “Security” & click on “Trusted sites.”
- Then, type the URL of Intuit for the US version: https://www.intuit.com/.
- Now, click “Add” and check the “Require server verification box.”
- Lastly, click on Ok and close.
Step 5: Remove Junk Files
These kinds of files get inside the system at the time of high usage of the Internet on it. It causes the computer to slow down in the long term. These kinds of files should be deleted to save your system from malfunctioning.
- The first step is to verify anti-malware on the system.
- Next, open “Disk Cleanup” and remove junk files. Also, check that every driver is updated.
- Then, Undo the recent changes made by the user. This can be done by selecting “Windows System Restore” and selecting “Undo.”
- Now, go to “Window System File Checker” and scan if any corrupt/damaged/broken file is there.
- Then, restore those files from Windows System.
- Lastly, do Windows clean installation to remove any corrupt files available.
Step 6: Turn Off Firewall & Network Protection for a Temporary time.
This is necessary because there are times when some security software or firewall settings trigger QuickBooks update error 15221. So, to remove them, follow the below steps:
- First, click on “Start” and select Settings.
- Then, choose Update and Security.
- Next, select “Windows security” and open it.
- Then, inside it, choose the tab “Network and Firewall Protection.”
- Now, click on “Domain, Private as well as Public Network” and disable the “Microsoft defender Firewall.”
- Lastly, go through that there is no Error 15221 present.
To Summarise
The QuickBooks Error Code 15221 develops issues while downloading or updating the latest payroll updates and it impacts the working procedure of a business. But this article leads the users to fix this issue and work efficiently. However, if still you have any concerns, feel free to reach Axpert Advisors team at 1-800-615-2347. We will be more than happy to assist you.
